Payments and Cancellation Policy
Payments: All payments can be made by personal check, money order, or credit card (Visa, MasterCard,
or Discover). It is also possible to wire a payment directly into our bank account, in which case we charge an additional $30 for each transaction.
Paying by US dollar check, money order or wire transfer will enter you in our
annual contest to win $2,500 of credit
towards a future ride.
Deposits: The deposit amount varies with the cost of the ride:
- $600 per person for rides under $2000
- $800 per person for rides
between $2000 and $5000
- $1,200 per person for rides over $5000
- For rides over $3000, a second
deposit of $1000 is required four months before the trip
Promptly after receiving your deposit, we will send you a booking packet with the following materials: detailed information about the ride, the suggested packing list, trip insurance brochure, and credit card receipt (if applicable).
Final Payment: We send an invoice for the final payment approximately 70
days before the ride begins, and payment is due 45 days before the ride. We
reserve the right to cancel any reservation for which payment is not received by
the due date.
Prices: The prices listed on this website are in U.S. dollars, and are
based on double occupancy. We reserve the right to adjust prices when
circumstances beyond our control -- like fluctuating exchange rates -- cause
significant changes in the prices. We guarantee the ride price at the time
you pay the deposit.
Date Change: Once you are confirmed on a ride, changing to a different
date incurs a $100 per person fee, in addition to any penalties as defined by
our refund policy.
Refund Policy: Deposits are not refundable. We will refund 50% of the final payment if notice is given 31 days or more before the trip begins. No refund will be given for cancellations 30 days and under.
Tier Pricing: On some rides we have created a tier system of pricing, in which the price is dependent on the number of riders. The deposit and invoice for final payment is calculated based on the higher price. When the group size is finalized 30 days before the trip begins, any applicable refunds will be issued.
Single Supplement: The price for each ride is based on shared occupancy. The availability and necessity of paying a single supplement varies from ride to ride. If you are traveling solo and wish to share accommodations, we make every effort to find a roommate (always of the same gender). On some rides if you are willing to share and no roommate materializes, the single supplement is not required. On other rides the single supplement is required for anyone who does not have a roommate. A single supplement is always required for participants who specifically request single accommodations.
Non-rider Companions are welcome on many of the riding holidays. The price, logistics, and non-riding activities vary from ride to ride. Call us for details and suggested destinations.
|
